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J.W. Harris Consulting Services
 
Consultation Services:

Any Services not listed here, please call for price/quote.  We offer competitive rates for a myriad of different IT related services.  We also offer maintenance contracts for your Small Business.

Troubleshooting:

It's inevitable that things tend to become cluttered and fall apart with constant use.  Houses need cleaning, clothes need washing, and cars need tune-ups.  The same is especially true for computers.  When computers stop working like they once used to, many users will either complain about it, or they'll just simply "grin and bear it" and try to let it not get in their way. But… why deal with that?  Let J.W. Harris Consulting Services fix any problems that may arise with your computer.  From virus and Spyware removal to giving you more reliable performance these are some of the things we can do for you.

Including:

  • Computer Customization and Optimization (Performance Improvement, File Structure Integrity, etc.)
  • Fixing Common Problems (Operating Systems, Databases, Virus, Spyware, Hardware, etc.)
  • Spring Cleaning (Safe removal of non-essential programs and files that cause clutter and slow down performance, etc.)

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System Installation:

Have a new computer, a group of computers, or other equipment that you need set up?  Need to install and setup your home or office network?  Let J.W. Harris Consulting Services take care of your installation needs.  We will go to your home or worksite and install the necessary equipment to make your life easier and more productive.

Including:

 

  • Individual PC's (Home Users, Office Computers, New Systems, etc.  )
  • Multiple PC's (Schools, Businesses, Labs, etc.)
  • Peripheral Setup/Configuration (Printers, Scanners, Digital Cameras, etc.)
  • Home and Small Office Networks

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System Upgrades

Is it time you got a faster system?  Running out of disk space on your hard drive?  Need the latest in CD or DVD burning technology?  Instead of purchasing an all new system why not just upgrade the current one you have for much less of a price?  If any of these fit your needs, let J.W. Harris Consulting Services visit your location to let you know what your upgrade capabilities are.  We will search to find you the lowest price possible on parts and equipment and will perform the upgrade installation for you.  Isn't it time you got the latest gear for you computer?

Including:

  • Hardware (Hard Drives, Memory, CD/DVD Drives, Storage Devices, etc.)
  • Software (Operating Systems, Antivirus, Firewalls, Databases, etc.)
  • Patches/Updates (Windows Updates, Driver Updates, Security Patches, etc.)

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Disaster Recovery

There's nothing worse than having your computer crash on you and losing your valuable data.  Whether its information that has been accidentally deleted, all the way to physical problems like a failed hard drive, there are many ways for your data to become lost.  Let J.W. Harris Consulting Services find it!  Often times data that has been erased or is inaccessible is still physically on the drive.  Through special processes and tools we are often times able to recover and repair the information, and if necessary send it to one of our partner companies that deal specifically with these kind of problems.

Including:

  • Data Recovery (Deleted Files, Crashed/Failed Drives, Lost Encryption Keys, etc.)
  • Restoration and Repair of Crashed Systems
  • Repair/Replacement of failed items (Disk Drives, Components, Software, etc.)
  • On-site visit to your home or business location and transportation of item(s) to our site if necessary

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Computer Forensics/Investigation

Have you had a recent computer break-in?  Has the integrity of you systems been compromised?  Think that there's nothing that can be done?  Think again!  Oftentimes when a cyber-attack takes place, tracks are left behind by the intruder.  By investigating and gathering information though computer logs, records, and other means, we are oftentimes able to find out where the attacks originated from and who is responsible for them.  Using this information, we can aide Law Enforcement Agencies, Internet Service Providers, and your company in stopping these attacks from taking place again.  We can also provide information and evidence that may be necessary to prosecute these criminals in court.

Including:

  • Post-Attack Investigation (track down malicious hackers and cyber-thieves, find entry points, etc.)
  • Hardening of systems to prevent attacks from happening again.
  • Recovery of deleted files and lost information
  • Provide information to, and aid law enforcement agencies and lawyers in capture and prosecution of computer criminals.

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Purchasing Consultation

Needing to buy new computers or equipment, but not sure what you need?  Let J.W. Harris Consulting Services help you with your purchasing needs.  We will sit down with you and go over your needs and your projected spending to figure out just what you need for the price you want to spend.  Unlike many other consultation companies out there, we do not push you to buy unnecessary products, because we do not work solely as a reseller or vendor of products from other companies.  We do, however, help you to find the right solution, preventing you from over-spending, or not getting adequate equipment to fit your needs.

Including:

  • Individual PC's (Designed and Tailored to Individual's Needs)
  • Multiple Computers (Schools, Businesses, Labs, etc)
  • Home and Small Networks (Routers, WiFi, Network Adapters, etc.)
  • Websites/Internet Connectivity (ISP's, Web Hosts, etc.)
  • Software (Operating Systems, Antivirus, Multimedia, etc.)
  • Security Hardware/Software (Software/Hardware Firewalls, Intrusion Detection Systems, Network Monitoring)

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Policy Formation

The human element is oftentimes the weakest part of security.  It's not that people intentionally are the weakest link, they just don't know better.  Let J.W. Harris Consulting Services work with your company in forming a strong security policy that will help to prevent information leaks and inform your employees on the best security measures and practices that can be put into place for your enterprise.

Including:

  • Physical Security
  • Authentication and Network Security Policies (Rules and Regulations for Network Use, Security, and Confidential Information.)
  • Internet Security
  • Encryption
  • User Policies (Appropriate Use of Computer Systems, Hardware, and Software)

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